Showing posts with label handing. Show all posts
Showing posts with label handing. Show all posts

Tuesday, September 8, 2009

Not Taking the Receipt

The following are the different scenarios that happen when customers don't want their receipt (in no specific order).....

1. Refusing to take it---> I'll be handing them their receipt and they literally refuse it. They don't put out their hand to take it, they usually put out their hand like they're going to smack mine if I don't move it soon.

2. Leaving it on the counter---> The customer takes the receipt when I give it to them, the transaction/interaction is over, they leave......I glance over at the counter and there's the receipt. Just sitting there waiting to be thrown away. Cuz, you know...it's waaaay too much effort for them to
ask me to throw it away.

3. The head-shake---> Rather than just saying, "I don't need the receipt", they give me the silent head-shake. Like when you ask a little kid if they want some more broccoli and they give you that 10 second *nooooooooooooo* shaking-of-the-head.

4. "I'm gonna
let you keep that"---> Is what they say to me. Oh, thanks!! You're gonna let me (!) KEEP your receipt??!! What did I do to deserve THIS?? I can't believe you're letting me....Soweeeeeet! I'm gonna stash it in my special "receipt box" I keep behind the counter and take home with me at the end of the day. Yes! One more for the collection!!

5. "I'm gonna
let you throw that away"---> Oh my gosh, I'm allowed (!) to throw away your receipt?? Wow, thank you.....what an honor! I don't know what to say.....

Actually, I
DO know what to say. How about you just TAKE the damn receipt, you annoying human being...OR, ask me *nicely* to throw it away for you. None of this "letting me" crap or staying mute while silently refusing this piece of paper.

Thursday, August 27, 2009

Warning: Knives are SHARP (Part 4)

When you're handing a knife back to me, for god's sake don't give it to me like I'm supposed to grab it by the tip of the blade. Turn it around, carefully hold the blade *sharp side away from fingers* and let me grab it by the handle. Since most of you are so careless, it's not really a good idea to point the blade at me only a few inches away from my body. Most of the time you're not paying attention and I really don't feel like being punctured, sliced or shanked.

This particular situation happens
every single day. A few years ago I was showing a woman a bunch of paring knives and when she went to hand them back to me, not only was she looking the other way talking to someone, but she was trying to hand me the 3 knives in a cluster---blades facing me. This is when I wish that instead of having to say something, I could just squirt customers with a water gun.....like you do to cats when they're doing something they're not supposed to do.

So I say to her, "Ma'am, you can place the knives down and I'll take them one-by-one." Of course, she doesn't hear me because she's still not paying attention and instead has moved her arm even closer to me.....tips of the blades inches away. I'm like, *loUDER* "Ma'am, I can't take the knives from you like that. You need to place them down on the counter."

She stops yapping to her friend, realizes what she had been doing, acts "shocked" and starts giggling at her carelessness. I don't find it funny. I don't find it amusing. Snap out of it, lady......knives are
SHAAAAAAARP!