Customers want all of the products they buy to come in a BOX. It doesn't matter if they're buying a toaster oven or just a silly little orange peeler---> MUST COME IN BOX. (If we kept the boxes for all of the products we carry, we'd be limited to maaaaybe 100 items.....given the space we have in the store. The majority of packaging in and/or around the product is usually completely unnecessary and a waste of treeeeeees!)
God for-freakin-bid we don't have a box and the item the customer is purchasing is a gift. Hasn't anyone ever heard of gift BAGS?! I always suggest putting it in a gift bag and am usually shot down with either a dirty look or MAJOR confusion.....like, "I can put this in a gift bag? Really?". Really, I pinky swear you can! They come in all sizes and colors...some of them are even SPARKLY!!!
What puzzles me the most is when as soon as they hear it doesn't come in a box (even if there was never a box for it in the first place), they decide not to buy it. Like, let's trek over to Williams Sonoma and pay double the amount of $ just because it comes in a BOX.
MUST COME IN BOX. MUST COME IN BOX.
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